Privacy Policy

Overview

Cookonnect Inc, operating as Livin (“Livin”, “we”, “us”, or “our”), collects personal data to provide and improve its services. By accessing or using our platform, you consent to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect and process the following categories of personal information:

• Contact Information: Email address, name, phone number, and physical address
• Usage Data: IP addresses, browser type and version, device identifiers, pages visited, time and date of visits, time spent on pages, and other diagnostic data

Tracking Technologies

We use various tracking technologies to monitor activity on our service and store certain information:

• Cookies and Browser Cookies: Small files placed on your device to remember your preferences and improve your experience
• Web Beacons and Similar Technologies: Small electronic files used to count users who have visited pages or opened emails and for other related website statistics

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of the service may not function properly if you do so.

How We Use Your Data

We use the personal information we collect for the following purposes:

• Service Provision and Account Management: To provide, operate, and maintain the platform; to manage user accounts; and to provide customer support
• Contract Performance and User Communications: To fulfill contractual obligations, process transactions, and communicate with you about your account, updates, and changes to our services or policies
• Targeted Advertising and Promotional Content: To provide you with news, special offers, and general information about goods, services, and events that we believe may be of interest to you, including targeted or interest-based advertising where permitted by law
• Business Transfers and Analytics: To analyze usage and trends, improve and personalize the service, and support business operations, including in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

Third-Party Services

We may share information with or allow collection of information by third-party service providers to support our operations:

• Google Analytics: Used for traffic monitoring, usage analysis, and service improvement
• Twilio SendGrid: Used for email delivery and email marketing communications
• Stripe and Square: Used for secure payment processing and related financial operations
• Google Ads and Facebook: Used for behavioral remarketing, interest-based advertising, and measuring the effectiveness of advertising campaigns

These third parties may use cookies, web beacons, and similar technologies to collect or receive information from our service and elsewhere on the internet and use that information to provide measurement services and targeted ads.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know / Access: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Deletion: Request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt Out of Sale or Sharing: Opt out of the sale or sharing of your personal information, including for targeted advertising purposes
• Right to Opt Out of Targeted Advertising: Direct us not to use or disclose your personal information for cross-context behavioral advertising

To exercise any of these rights, please email hello@chooselivin.com and include sufficient information to verify your identity and your request.

Children’s Privacy

Our service is not directed to or intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate steps.

Minors under the age of 16 have additional protections regarding the sale of their personal information. We do not sell the personal information of consumers we know are under 16 years of age without appropriate parental or guardian consent where required by law.

Contact

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at:

Email: hello@chooselivin.com

Mailing Address:

Cookonnect Inc (d/b/a Livin)

721 Woodward Way NW